Is your hotel an important part of your holiday-experience?
Are you one of those people who think that a hotelroom is not worth spending money on, since you only sleep there? Good for you!
I look at it differently though.
When I was young, I wanted to travel, yet I had no money. So for years I did it all: I slept in tents, in crappy hotel-rooms, I even slept on the roof of a building-in-construction. I slept in rooms with (lots of) cockroaches, in rooms without windows, etc etc.
Nowadays I have a bit more money, I’m older and so very happy to have left those days of ‘suffering’ behind me.
A good hotel can really contribute to my holiday experience. Especially Boutique Hotels can.
How about Hotel des Arts Saigon ?
My review of Hotel des Arts Saigon
- the location *****
Many of the main sights and district 1 are all in walking distance from the hotel, making it very convenient for city strolls. The views from the higher floors are wonderful thanks to the hotel’s location.
- the interior design ***
From the flower arrangements when you enter the hotel to the decor in the restaurants and rooms ; it all looks pretty and luxurious. I love the beehive motive in the ceilings, the rounded corners of the floor to ceiling windows, the claw-footed bath, the portuguese tiles in Saigon Kitchen and many more features.
- the comfort and quality *****
The Wifi works well and fast, you don’t have to wait long for the elevators, the water in the shower is hot and abundant, the beds are comfortable.
Yes, we had a flawless experience during our 5 days in the hotel.
- the food ***
The hotel offers both local/asian food as western food and the quality is good. Is it great? No, I’ve had better food and drinks in hotels around the world, in variety, taste and uniqueness. But there is more than enough choice and there’s absolutely nothing wrong with the food.
- the service ***/****
Ofcourse it differs from one staff member to another, hence the three stars slash four stars. The times that I asked for help, e.g. with booking a restaurant, the staff helped me fast and did a perfect job. They all work hard and do what they are supposed to do.
- cleanliness *****
I found everything squeaky clean, just the way I love it!!!
The less good
- the Sky Lounge
We had access to the Sky Lounge on the 22nd floor. We had a personalised check-in and check-out there, we could choose to have our breakfast there (or on the 2nd floor in restaurant Saigon Kitchen) and we could enjoy complimentary high tea and cocktail hour at the Sky Lounge.
We enjoyed our breakfast more in Saigon Kitchen, but we went to the Sky Lounge every day at tea time.
It was nice to sit in the comfy couches and have a pot of Earl Grey tea and read a newspaper, but we were underwhelmed by the assortment of sweet snacks that were available. What was there tasted good, but the choice was very limited.
We came to the cocktail hour a couple of times and were again disappointed about the choice of savoury snacks. I guess we are spoiled by Lounges at other hotels and by what those offered.
The Sky Lounge at Hotel des Arts is not that big and when there is a group or some loud speaking people, it becomes unpleasant very fast.
- the rooftop and bar
For sure the rooftop is very Instagrammable with it’s azur blue (lit, at night) pool and the great views and all.
But three out of the four nights that we checked it out, it was everything but a relaxed rooftop bar or lounge spot. The atmosphere, the music and especially the sound level were more like that of a party club for the young and pretty. Definitely not an ambiance that a lot of the hotel guests will appreciate.
Only on our last night we found the rooftop reasonably quiet, both in visitor numbers as in music volume, so we spent some lovely hours there over dinner and drinks.
- the service
The staff clearly do their best and they do a good enough job. But there is room for improvement. What I missed was e.g. eye-contact as part of a personal touch. Does that sound spoiled and demanding? Maybe, but in my defence, I DID give three slash four stars, meaning that the service was more than sufficient. It’s just that if you want to blow me away, then hotel staff should acknowledge me and my individuality. Build a rapport, no matter how short and small. Less routine, more connection.
- the interior design
There was a lot that I liked, as I described in ‘the good’. I’m not a fan of dark wood though, nor of classic interiors. But that’s just personal taste, I guess.
Executive Studio Suite with Lounge Access
We had chosen for an executive Studio Suite with Lounge Access.
The room was on a higher floor and had great views.
The suite was spacious with a separate bathroom, …..
….lots of storage space for clothes, a big shower (with rain shower) AND a claw-footed bath and the list goes on.
I also loved the floor to ceiling windows with their rounded corners.
Hotel des Arts Saigon M Gallery is a fine hotel. It is luxurious, stylish and comfortable. You will feel safe and well taken care of during your stay.
Everything in the hotel works as it should, like wifi, shower, elevators and so on. That is a really pleasant experience!
Furniture and appliances are in good condition; nothing looks old, damaged or dirty.
The hotel and the rooms are clean and the beds are comfortable.
The location is very convenient for exploring the centre by foot.
Is the hotel arty in its decor and style, as the name suggests? Not that much, in my opinion. I would call it more ‘classic chic’.
Does the hotel have a WOW-factor? Let’s say: a bit. For me by far not as much as the W Hotels, nor as the Shangri-Lah’s in Manilla, for example. I guess I prefer a more contemporary style, with surprising, quirky and whimsical elements.